Today's blog is about success. What is it? How is it measured? Are you successful? How far will you go to get what you want?I work at a website development company as a Marketing Assistant. Yesterday a customer called in and was wanting to develop a website. I helped her figure out what exactly she needed and we came to an agreement on a price for the services. I was excited to work with her and help her create a great website!
This morning the other Marketing Assistant got upset at me because he had talked to this same customer for 30 minutes answering questions. I was on the phone for about an hour with her and also communicated extensively through email with her.
I was told by this other assistant that what I did was unprofessional. Was it? Should I have not helped this customer and waited to pass the message on? No. I help customers. I was in the right place at the right time and offered great service.
I am successful. I'm approachable. I'm kind and give great customer service. Right now we're competing to see who will keep their job as the company downsizes. The other assistant is very "buddy buddy" with the boss and I fear that because he is, my success may be over looked. Mr. Clark, once the Dean of Harvard Business, said that in a company sometime you have bad apples and sometimes the barrel that holds them is bad.
If I'm over looked because I don't brown nose... this barrel is rotting.
